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Rates

Service Type In-Shop Rate (appointment only) On-Site Rate (appointment only) Remote Rate Residential Support  $90.00/Hour $90.00/Hour + Mileage  $90.00/Hour Commercial Support  $110.00/Hour $110.00/Hour + Mileage  $110.00/Hour Virus & Malware - Removal  $120.00/Per call $120.00/Per call + Mileage  $120.00/Per call Consulting / Training  N/A  Please Call  Please Call

PC & Laptop - Repair of hardware and software

All services listed below are billed at the per hour rate listed above
• Computer cleaning, optimization, and tweaking
• Removal of pop-up and annoying error messages
• Transfer data from one computer to another
• Install software and updates
• Printer install
• Laptop screen replacement
• Hard drive replacement/upgrades (without OS reload)
• Laptop keyboards
• Ram upgrades
• Workstation power supply replacement
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Networking - Troubleshooting and setup

All services listed below are billed at the per hour rate listed above
• Broadband Internet access set-up
• Create a new network
• Setup, Configure, and secure your router and modem
• Troubleshooting network setup
• Upgrade existing network
• Wireless network setup and troubleshooting
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Data Backup - Cloud based or local

All services listed below are billed at the per hour rate listed above
• Data backup from computer (desktop or laptop) to external hard disk drive
• Data backup from old computer to a new computer.
• Data backup from computer to a flash drive or to be burned on DVD's or CD's
• Data backup from computer to online cloud based storage (additional fees may apply)
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Software - Install, upgrade, and troubleshoot

All services listed below are billed at the per hour rate listed above
• Install software
• Upgrade existing software
• Uninstall software
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Virus & Malware - Removal and repair

Removal of all items below are billed a one time rate of $120.00 per call
• Virus/trojan
• Malware/spyware/adware
• Website redirection removal
• Key-loggers
• Worms
• Hijackers
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Other services offered

Contact us for rates on the services below
• Training on hardware or software
• Remote Management and Monitoring
• IT consulting
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